Shenzhen Bach Co., Ltd. is committed to protecting and respecting your privacy. Personal information refers to any information related to an identified or identifiable natural person. We collect, use, disclose, transmit and store your personal information when you use our website, mobile application or service.
Through this Privacy Policy, we will explain to you the purpose, manner and scope of our collection and use of your personal information, your rights to your personal information, and the security measures we have taken to protect information security. Please read this Privacy Policy carefully to understand our approach to customer privacy before using our products (or services) and submitting personal information. This policy will help you understand the following:
● How do we collect your personal information
● How do we use your personal information
● How do we use Cookie and similar technologies
● How do we keep your personal information
● How do we share, transfer and publicly disclose your personal information
● How can we protect your personal information
● Your right to your personal information
● How your personal information is transferred around the world
● How do we deal with children's personal information
● Changes in our privacy policy
One、How do we collect and use your personal information
We collect personal information to operate more efficiently and provide you with the best experience. The channels through which we collect personal information include:
（1）You provide us with information directly.（2）The relevant information we obtained during your use of our products; and / or (3) obtain personal information about you from a third party.
The information we collect depends on the products (or services) you actually use, the environment in which you interact with us, and the choices you make, including your privacy settings and the products and features you use. Our products and functions include core business functions and value-added business functions. When we collect information, you do not have to provide us with personal information. If you choose not to provide core business functions, we may not be able to provide you with relevant products or respond to or solve your problems. For value-added business functions, you can choose whether or not to allow us to collect information, if you refuse to agree, it may cause the relevant value-added business functions can not be realized, but does not affect your use of our core business functions.
This Privacy Policy applies to the information we collect and use about you in the following circumstances:
1. The information you provided to us
We will collect the personal information you provide when using the corresponding service according to the service you choose. For example:
A. If you use the online shopping service at Tmall's flagship store and JD.com 's own store, you may provide your name, contact number, e-mail address, delivery address, order information, invoice information and other related information.
B. If you want us to apply for a return or refund, we may collect your delivery details, name, phone number, address and other financial information, contact and communication records, so that we can process your order.
C. Requests or questions you submitted to us by email
D. You use third-party social media sites to interact with us
E. Your participation in the Bach John BACHJOHANN lottery, competition or research, including participating in promotional or marketing activities organized by our own or business partners, filling out questionnaires, and participating in user forums or blogs organized by our own or business contract partners
F. Your application for employment
G. Depending on the characteristics of some Bach John BACHJOHANN products or services, we may also ask you to provide and collect your personal information in other scenarios, and we will inform you in the separate privacy policies of the relevant products (services).
2. The information we collect automatically
During your use of Bach John BACHJOHANN products or services, we collect your device information and information about your interaction with Bach John BACHJOHANN products or services, including:
A. Device information. Such as device name, device model, device identification number
B. Other information about your use of the service, such as the version of the application you use, the website you visit, and how to interact with the content provided by the service
C. Depending on the characteristics of some Bach John BACHJOHANN products or services, we may also ask you to provide and collect your personal information in other scenarios, which we will inform you in a separate privacy policy for the relevant products (services).
3.Information obtained from a third party
Depending on the characteristics of certain Bach John BACHJOHANN products or services, we may, as permitted by law, obtain data about you from public or commercial sources and may combine it with other information received or related to you. If you choose to log in to use our services through third-party accounts (qq, Wechat, Alipay, Weibo, etc.), we may also get your information from these services, such as your user name, profile picture, etc. When you "like" or "follow" us on Weibo, Wechat, Facebook, Instagram or other social media sites, we may collect information about you, including your name, email address and comments or content you post about us. In addition, if you sign up for our promotion or submit information to us through social media sites, we will also collect your information.
If you do not want to share this information, do not use social network connections to access the service. For information about how social networking sites handle your information, please refer to the privacy policies and terms of use of these sites, which may allow you to modify your privacy settings.
Two、How can we protect your personal information
1. Safety measures of Bach John BACHJOHANN
We are committed to ensuring the security of your personal information. To prevent unauthorized access, disclosure or other similar risks, we have implemented all legally prescribed physical, electronic and regulatory procedures to protect the information we collect from your mobile device and the Bach John BACHJOHANN website. We will ensure that your personal information is protected in accordance with applicable laws.
All your personal information is stored on secure servers and protected in controlled facilities. We classify your information according to its importance and sensitivity and ensure that your personal information has the appropriate level of security. Similarly, we have specific access controls for cloud-based data storage, and we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will conduct due diligence on third-party service providers and business partners to ensure that they have the ability to protect your personal information. We will also check whether appropriate safety standards have been adopted by third parties by implementing appropriate contractual restrictions and conducting audits and evaluations as necessary. In addition, we pledge to access this information to help employees and third-party service providers and business partners who provide you with products or services comply with strict contractual confidentiality obligations.
We will conduct security and privacy protection training courses and tests to enhance our employees' awareness of the importance of protecting personal information. We will take all feasible and legally required measures to protect your personal information. However, you should be aware that the use of the Internet is not always safe, so we cannot guarantee the security or integrity of any personal information during two-way transmission over the Internet.
We will deal with the disclosure of personal information in accordance with the requirements of applicable data protection regulations and, if necessary, notify the relevant regulators and data subjects of relevant data breaches in a timely manner.
2.How do we keep your personal information
Our retention of your information will not exceed the time required for the intended purpose of information processing. The length of time the information is retained depends on the purpose for which we collect and use the information and / or comply with the requirements of the applicable law. After we have completed the purpose of collecting personal information, or after we have confirmed your deletion or cancellation request, or after we have terminated the operation of the corresponding product or service, we will stop retaining and delete or anonymize the personal information.
Three、Changes in our privacy policy
We reserve the right to amend this Privacy Policy at any time to reflect changes or technological advances in the law, our methods of data collection and use, the functions of this service, etc. The revised policy will be available through this service, so please refer to this privacy policy on a regular basis. You can check the effective date at the beginning of the document to see if the privacy policy has changed since the last review. If we make any material changes to this policy, you will receive the appropriate notice required by law. If you continue to use this service, you confirm that you have read and understand the latest version of the Privacy Policy.